Shipping policy

Shipping Policy

All ZW products are made to order. Please allow 2–5 business days for production before your order is dispatched.

Estimated delivery times after dispatch:

• United Kingdom: 3–7 business days
• Europe: 7–14 business days
• Rest of World: 10–20 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or high demand periods. We are unable to ship to PO Boxes.

Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.

Customs & Duties International orders may be subject to customs fees and import duties upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at zwvaultofficial@gmail.com and we'll investigate with the carrier.